Customer Care

There are many reasons to register your bike on the Vilano Bikes website. Registering your bike activates the warranty. It also keeps a record of your bike&...

First, if you have not already, please register the bike. Then, click HERE to fill out the online warranty claim form. To expedite the process w...

Here is the link to Vilano Warranty Resources: http://www.vilanobikes.com/warranty-resources.html You will find a link to the actual warranty, how t...