Customer Care
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
(855) 762-3245
Knowledge base
Bike Assembly
General Information and FAQs
2
How does a bike arrive? Does it need assembly?
What tools will I need to assemble a Vilano Bike?
Road Bikes
3
Vilano Shadow Assembly VIDEO
Vilano Tuono 2.0 550-T2 Assembly VIDEO
Vilano Tuono Assembly VIDEO
Fixed Gear / Single Speed Bikes
6
How To Assemble Vilano Fixed Gear / Single Speed Bike VIDEO
How to Install Front Brake on a Vilano Fixed Gear Bike VIDEO
Single Speed vs. Fixed Gear, How to Switch Between Single/Fixed Gear, What is a Flip Flop Hub, Difference between fixie and single speed
How to Assemble a Single Speed Road Bike, Part 1 VIDEO
How to Assemble a Single Speed Road Bike, Part 2 VIDEO
See all 6 articles
Hybrid Bikes
1
Vilano Women's Hybrid Retro City Commuter Assembly (VIDEO)
Folding Bikes
6
Vilano Folding Bike Assembly VIDEO
How to Use a Locking Kickstand on a Folding Bike VIDEO
How to Shift Gears on the Vilano Avanti 20" Folding Bike VIDEO
Adjusting the latch / clamp on a folding bike frame
600-URBANA handlebars assembly
See all 6 articles
Mountain Bikes MTB
3
How to Assemble the Vilano Ridge Mountain Bike VIDEO
Vilano Kids 24 Inch Hardtail Mountain Bike Assembly (VIDEO)
Vilano Kid's 20" Hardtail MTB Assembly (VIDEO)
Electric Bikes
9
Assembly Manual for Vilano Pulse Electric Bikes 650-PULSE
Changing the tube on the rear wheel on a Vilano PULSE electric bike
Assembly Information for the Vilano Core and Vilano MTB Electric Bikes
Removing the battery from a Vilano PULSE Electric Bike
Battery Manual for Vilano Electric Bikes
See all 9 articles
Children's Bikes
1
Children's Bikes Assembly Information
Bike Maintenance
Maintenance
16
How to Install Pedals, Instructions and VIDEO
Steel fork adjustment VIDEO
Routine Bike Maintenance and Safety Check VIDEO
How to Adjust Your Bike Saddle VIDEO
How to Install Bar Tape, Wrap Handlebar Tape on Drop Bars, VIDEO
See all 16 articles
Brakes
6
Caliper brake adjustment VIDEO
How To Adjust Linear Pull Brakes VIDEO
Mechanical Disc Brake Adjustment VIDEO
How to Replace the Brake Cable on a Road Bike VIDEO
Brake Adjustment for Vilano Bikes Blackjack 29er MTB Disc Brakes VIDEO
See all 6 articles
Derailleurs, shifting
6
Adjust the rear derailleur on a geared bike VIDEO
Adjust the front derailleur on a geared bike VIDEO
How to use Shimano Tourney Shifters (Vilano Shadow) VIDEO
How to Properly Shift Your Bike. How to avoid cross chaining. VIDEO
How to Use Shimano A050 Shifters VIDEO
See all 6 articles
Wheels and Tires
6
Flat bike tire change, how to diagnose & identify the source of a flat VIDEO
Presta Valves vs. Schrader valves
Quick release wheel, how do I use it? VIDEO
How to True a Bike Wheel (VIDEO)
How to Replace a Broken Spoke on a Bike Wheel VIDEO
See all 6 articles
Children's Bikes
Assembly
11
Vilano Boy's BMX Style Assembly 575-BMX VIDEO
Vilano Balance Bike Lightweight Aluminum Frame assembly VIDEO 575-ALYBAL
3 in 1 Trike Assembly VIDEO 575-3in1-TRIKE
Vilano Girl's Bike BMX (14" or 16") Assembly VIDEO 575-GBIKE
Vilano Kid's 24" Hardtail MTB Assembly VIDEO 575-MTB-24
See all 11 articles
Manuals
4
575-BMX Bike Assembly
575-ALYBAL Vilano Balance Bike Lightweight Aluminum Frame, assembly instructions & VIDEO
575-3IN1-TRIKE 3 in 1 Trike Manual
575-2in1-BIKE manual
General Information and Specs
4
How Do I Register My Vilano Children's Bike?
How to Submit a Warranty Claim on a Vilano Children's Bicycle
Push Bike Specs
Vilano 2in1 Balance Bike Kids Pedal Bicycle Specs
SUP
How-to
8
SUP Inflation Valve, How Does It Work? VIDEO
Repair small leak
Inflatable SUP board tips for beginners
My pump hose won't connect to the SUP board's valve! What should I do? (VIDEO)
How to Adjust or Reseat a SUP Valve VIDEO
See all 8 articles
Manuals
2
Vilano SUP Manual
Pathfinder SUP Board Information & Manual 345-PATHSUP
Registration and Warranty
2
How Do I Register My Vilano SUP Board?
Vilano SUP Warranty
General Info and FAQ
1
Where is the Repair Glue? What kind of glue do I need?
Cycling Accessories
Bike Trainers
12
Conquer Cycling Trainer compatibility, can I use the trainer with my bike?
Trainer noise
530-TRNR5SPD Assembly Video and Instructions, Conquer Pro Indoor Bike Trainer
530-TRAINER Assembly Instructions
530-TRAINER-ROLLER Assembly Instructions for the Conquer Roller Trainer
See all 12 articles
Tri Bars
2
How to Install Conquer Clip On (low profile) Tri Bars VIDEO
How to Install Conquer Clip On Aero Bars VIDEO
Bike Repair Stands
3
400-TQXL-03 Bike Repair Stand Manual
400-BENCH-RS2 assembly
400-WALL-RS2 & 400-WALL-RS Conquer Wall Mount Repair Stands Assembly Information
Cycling Shoes and Apparel
Cycling Shoes
6
How to adjust the buckle on a Gavin Elite Road Cycling Shoe VIDEO
Cycling shoe sizing
How to Install Shimano SPD Cleats on a Road Cycling Shoe VIDEO
How to Install Look Style, 3 Bolt Cleats on a Road Cycling Shoe VIDEO
How to Install MTB Cleats on a Cycling Shoe VIDEO
See all 6 articles
Fitness Equipment
Conquer Vertical Climber
5
Conquer Vertical Climber 2.0 Assembly VIDEO & Manual (330-CM03)
Where is the computer on my Vertical Climber?
Conquer Vertical Climber Fitness Climbing Machine 2.0 Chain Adjustment
Conquer Vertical Climber Assembly video
Climber Manual 330-CM01
Conquer 2 in 1 Treadmill Stair Climber
2
Conquer 2 in 1 Treadmill Stair Climber Assembly Video
Conquer Treadmill / Stair Climber Manual
Conquer 6-in-1 Inversion Table Power Tower
2
Conquer 6 in 1 Inversion Table / Power Tower Assembly VIDEO
Conquer 6-in-1 Inversion Table Power Tower Manual / Assembly Instructions 330-INV6IN1
Conquer Rowers
2
Conquer Magnetic Rower Instruction Manual 330-ARMAG500
Conquer Indoor Magnetic Air Rowing Machine
Conquer Electric Treadmill Standing Desk 330-TMDSK01
1
Specifications for [330-TMDSK01] Treadmill Desk
Automotive / Other
Conquer Auto Racing Helmets, SNELL SA2015 Approved
3
Size Chart for Conquer Auto Racing Helmet
SNELL SA 2015 Certification Information
Tear Offs / Tear Off / Tinted Shield
Conquer Standing Desks
2
Desktop Standing Desk 240-DTSD01 Assembly
240-SD01 Desktop Tabletop Standing Desk Adjustable Height Sit to Stand Ergonomic Workstation
Conquer Racing Simulator Seat
2
Conquer Racing Seat Simulator Chair Assembly Info and VIDEO
355-RACESIM2 shifter mount
Vilano FAQ
Bikes - Pre-purchase
3
What Kind of Bike Should I Buy?
Tips for selecting a frame size
How does a Vilano bike arrive? Does it need assembly?
Bikes - Post-purchase
4
Where do I get touch-up paint? How to fix a scratch VIDEO
Where is my bike's serial number?
My Bike was Stolen! What Do I Do?
Why a Factory Direct Bike Needs a Tune Up VIDEO
Warranty Resources
3
How to register your bike
How to Submit a Warranty Claim for a Vilano Bike
Vilano Warranty Resources
Social
1
How to Find Vilano Bikes on Social Media
RoadBikeOutlet Assembly & Maintenance Videos
General FAQs
1
How to Select and Size a Bike (VIDEO)
Assembly
1
Pro Tune Service (VIDEO)
Maintenance
1
How To Remove a Crank Set (VIDEO)
Zenvida
Zenvida Outdoor Garden Utility Sink
2
Zenvida Outdoor Garden Utility Sink Instructions
Zenvida Outdoor Garden Utility Sink Specs
Zenvida 12 x 12 Inch Outdoor Bamboo Plastic Composite Interlocking Decking Tiles, 10 Pack (10 Sqft)
1
Zenvida 12 x 12 Inch Outdoor Bamboo Plastic Composite Interlocking Decking Tiles
