Customer Care
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
(855) 762-3245
Knowledge base
Bike Assembly
General Information and FAQs
3
How does a bike arrive? Does it need assembly?
What tools will I need to assemble a Vilano Bike?
Bike Techs
Road Bikes
3
Vilano Shadow Assembly VIDEO
Vilano Tuono 2.0 550-T2 Assembly VIDEO
Vilano Tuono Assembly VIDEO
Fixed Gear / Single Speed Bikes
6
How To Assemble Vilano Fixed Gear / Single Speed Bike VIDEO
How to Install Front Brake on a Vilano Fixed Gear Bike VIDEO
How to switch a Vilano Single Speed to Fixed Gear VIDEO
Single Speed vs. Fixed Gear, How to Switch Between Single/Fixed Gear, What is a Flip Flop Hub, Difference between fixie and single speed
How to Assemble a Single Speed Road Bike, Part 1 VIDEO
See all 6 articles
Hybrid Bikes
1
Vilano Women's Hybrid Retro City Commuter Assembly (VIDEO)
Folding Bikes
6
Vilano Folding Bike Assembly VIDEO
How to Use a Locking Kickstand on a Folding Bike VIDEO
How to Shift Gears on the Vilano Avanti 20" Folding Bike VIDEO
Adjusting the latch / clamp on a folding bike frame
600-URBANA handlebars assembly
See all 6 articles
Mountain Bikes MTB
3
How to Assemble the Vilano Ridge Mountain Bike VIDEO
Vilano Kids 24 Inch Hardtail Mountain Bike Assembly (VIDEO)
Vilano Kid's 20" Hardtail MTB Assembly (VIDEO)
Electric Bikes
15
Manual for Vilano Pulse Electric Bikes 650-PULSE
Changing the tube on the rear wheel on a Vilano PULSE electric bike
Information for the Vilano Core and Vilano MTB Electric Bikes
Removing the battery from a Vilano PULSE Electric Bike
Battery Manual for Vilano Electric Bikes
See all 15 articles
Children's Bikes
1
Children's Bikes Assembly Information
Bike Maintenance
Maintenance
16
How to Install Pedals, Instructions and VIDEO
Steel fork adjustment VIDEO
Routine Bike Maintenance and Safety Check VIDEO
What tools will I need to assemble a Vilano Bike?
How to Adjust Your Bike Saddle VIDEO
See all 16 articles
Brakes
6
Caliper brake adjustment VIDEO
How To Adjust Linear Pull Brakes VIDEO
Mechanical Disc Brake Adjustment VIDEO
How to Replace the Brake Cable on a Road Bike VIDEO
Brake Adjustment for Vilano Bikes Blackjack 29er MTB Disc Brakes VIDEO
See all 6 articles
Derailleurs, shifting
7
Adjust the rear derailleur on a geared bike VIDEO
Adjust the front derailleur on a geared bike VIDEO
How to use Shimano Tourney Shifters (Vilano Shadow) VIDEO
How to Properly Shift Your Bike. How to avoid cross chaining. VIDEO
How to Use Shimano A050 Shifters VIDEO
See all 7 articles
Wheels and Tires
7
Flat bike tire change, how to diagnose & identify the source of a flat VIDEO
Presta Valves vs. Schrader valves
Quick release wheel, how do I use it? VIDEO
How to True a Bike Wheel (VIDEO)
How to Replace a Broken Spoke on a Bike Wheel VIDEO
See all 7 articles
Children's Bikes
Assembly
7
Vilano Boy's BMX Style Assembly 575-BMX VIDEO
Vilano Girl's Bike BMX (14" or 16") Assembly VIDEO 575-GBIKE
Vilano Balance Bike Lightweight Aluminum Frame assembly VIDEO 575-ALYBAL
3 in 1 Trike Assembly VIDEO 575-3in1-TRIKE
Vilano Kid's 24" Hardtail MTB Assembly VIDEO 575-MTB-24
See all 7 articles
Manuals
4
575-BMX Bike Assembly
575-ALYBAL Vilano Balance Bike Lightweight Aluminum Frame, assembly instructions & VIDEO
575-3IN1-TRIKE 3 in 1 Trike Manual
575-2in1-BIKE manual
General Information and Specs
5
How Do I Register My Vilano Children's Bike?
How to Submit a Warranty Claim on a Vilano Children's Bicycle
Push Bike Specs
Vilano 2in1 Balance Bike Kids Pedal Bicycle Specs
Push bike balance bike info general specs (575 Push/Rally/Ripper)
SUP
General Info and FAQ
4
Where is the Repair Glue? What kind of glue do I need?
Does the paddle float?
Tips for Beginner Stand Up Paddle Boarders
Fin Specs for Vilano SUP Boards
Registration and Warranty
3
How Do I Register My Vilano/Pathfinder SUP Board?
Vilano and Pathfinder SUP Warranty
Aqua Marina Contact Information for SUP Warranty
How-to
14
Inflatable SUP board tips for beginners
SUP Inflation Valve, How Does It Work? VIDEO
Repair small leak
My pump hose won't connect to the SUP board's valve! What should I do? (VIDEO)
How to Adjust or Reseat a SUP Valve VIDEO
See all 14 articles
Manuals
2
Vilano and Pathfinder Inflatable SUP Board Manual
Pathfinder SUP Board Information & Manual 345-PATHSUP
Cycling Accessories
Bike Trainers
13
Conquer Cycling Trainer compatibility, can I use a trainer with my bike?
Trainer noise
530-TRNR5SPD Assembly Video and Instructions, Conquer Pro Indoor Bike Trainer
530-TRAINER Assembly Instructions and video
Conquer Fluid Resistance Bicycle Trainer 530-TRNRFLUID assembly
See all 13 articles
Tri Bars
3
How to Install Conquer Clip On (low profile) Tri Bars VIDEO
How to Install Conquer Clip On Aero Bars VIDEO
001-LPTB Conquer Clip-on Triathlon Aero Time Trial Tri TT Bars - Bar Lengths
Bike Repair Stands
4
400-STFLD Bike Repair Stand Manual
400-TQXL-03 Bike Repair Stand Manual
400-WALL-RS2 & 400-WALL-RS Conquer Wall Mount Repair Stands Assembly Information
Attaching the clamp arm to your Conquer Repair Stand
Cycling Shoes and Apparel
Cycling Shoes
6
How to adjust the buckle on a Gavin Elite Road Cycling Shoe VIDEO
Cycling shoe sizing EU sizing
How to Install Shimano SPD Cleats on a Road Cycling Shoe VIDEO
How to Install Look Style, 3 Bolt Cleats on a Road Cycling Shoe VIDEO
How to Install MTB Cleats on a Cycling Shoe VIDEO
See all 6 articles
Vilano Adjustable Inline Skates
2
520-INSKT My wheels aren't spinning, what can I do?
Vilano Inline Skates Product Info
Vilano Ice Skates for Children
1
520-ICESKT How to Adjust Vilano Ice Skates
Fitness Equipment
Conquer Vertical Climber
3
Conquer Vertical Climber 3.0 Assembly VIDEO and manual SKU: 330-CM04
330-CM04 Conquer Vertical Climber 3.0 chain
Where is the computer on my Vertical Climber?
Conquer Power Towers
4
330-INVPWRTWR assembly instructions
Conquer 6 in 1 Inversion Table / Power Tower Assembly 330-INV6IN1 VIDEO
Conquer 6-in-1 Inversion Table Power Tower Manual / Assembly Instructions 330-INV6IN1
330-18PWRTWR Conquer Power Tower assembly tips
Conquer Treadmills
3
330-UDTM Conquer Under Desk Treadmill Manual and Information
330-UDTM Removing Motor Cover
330-TMDSK02 Conquer Electric Treadmill Desk Workstation Manuals
Conquer Rowers
3
Conquer Magnetic Rower Instruction Manual 330-ARMAG500
Conquer Indoor Magnetic Air Rowing Machine
330-ARMAG500 - Removing/Replacing Tension Rower Cable
Conquer Squat Machines
2
330-3IN1AB Assembly
330-SSQUAT manual
Other
Conquer Auto Racing Products
4
Size Chart for Conquer Auto Racing Helmet
SNELL SA 2015 Certification Information
Tear Offs / Tear Off / Tinted Shield
350-FF-SHLD Compatibility with Conquer Helmets
Conquer Standing Desks
3
240-SD01 Desktop Tabletop Standing Desk Adjustable Height Sit to Stand Ergonomic Workstation
240-SD02 - MANUAL
530-AHCYLDESK assembly instructions
Conquer Racing Sim Products
3
Conquer Racing Simulator Seat Assembly 355-SIMCHR
Conquer Racing Simulator Stand 355-SIMSTAND manual
Conquer Racing Seat Simulator Chair Assembly Info 355-RACESIM3 VIDEO
Vilano FAQ
Bikes - Pre-purchase
3
What Kind of Bike Should I Buy?
Tips for selecting a frame size / bike size
How does a Vilano bike arrive? Does it need assembly?
Bikes - Post-purchase
5
Where do I get touch-up paint? How to fix a scratch VIDEO
Where is my bike's serial number?
My Bike was Stolen! What Do I Do?
Why a Factory Direct Bike Needs a Tune Up VIDEO
Electric bike speeds
Warranty Resources
4
How to register your bike
How to Submit a Warranty Claim for a Vilano Bike or SUP board
Vilano Warranty Resources
Contact us - Vilano
Social
1
How to Find Vilano Bikes on Social Media
Mobility Assistance Devices
1
100-KNRLR Manual
RoadBikeOutlet Assembly & Maintenance Videos
General FAQs
3
How to Select and Size a Bike (VIDEO)
How to Find RoadBikeOutlet on Social Media
How to measure Frame Size
Assembly
2
Pro Tune Service (VIDEO)
Pro Tune
Maintenance
1
How To Remove a Crank Set (VIDEO)
Zenvida
Zenvida Outdoor Garden Utility Sink
2
Zenvida Outdoor Garden Utility Sink Instructions
Zenvida Outdoor Garden Utility Sink Specs
Zenvida 12 x 12 Inch Outdoor Bamboo Plastic Composite Interlocking Decking Tiles, 10 Pack (10 Sqft)
1
Zenvida 12 x 12 Inch Outdoor Bamboo Plastic Composite Interlocking Decking Tiles
Zenvida Portable Tankless Water Heater Outdoor Shower
1
Zenvida Portable Tankless Water Heater Outdoor Shower 260-PCWH01
Furniture
4
290-HTRECT5PC assembly
290-HTRNDTBL Assembly
290-BRKFTBL3PCS assembly
290-DNGTBL5PCBCH assembly
Pizza Oven
1
241-PIZZABOX manual
Fountains
1
User Manual for Zenvida Fountains
Zenvida Faucets
2
Zenvida Faucet Assembly Tips
270-KTHFCT003
