Customer Care
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
(855) 762-3245
Knowledge base
Bike Assembly
General Information and FAQs
3
How does a bike arrive? Does it need assembly?
What tools will I need to assemble a Vilano Bike?
Bike Techs
Road Bikes
3
Vilano Shadow Assembly VIDEO
Vilano Tuono 2.0 550-T2 Assembly VIDEO
Vilano Tuono Assembly VIDEO
Hybrid Bikes
1
Vilano Hybrid Retro City Commuter Assembly (VIDEO)
Folding Bikes
6
Vilano Folding Bike Assembly VIDEO
How to Use a Locking Kickstand on a Folding Bike VIDEO
How to Shift Gears on the Vilano Avanti 20" Folding Bike VIDEO
Adjusting the latch / clamp on a folding bike frame
600-URBANA handlebars assembly
See all 6 articles
Mountain Bikes MTB
3
How to Assemble the Vilano Ridge Mountain Bike VIDEO
Vilano Kids 24 Inch Hardtail Mountain Bike Assembly (VIDEO)
Vilano Kid's 20" Hardtail MTB Assembly (VIDEO)
Electric Bikes
16
Manual for Vilano Pulse Electric Bikes 650-PULSE
Changing the tube on the rear wheel on a Vilano PULSE electric bike
Information for the Vilano Core and Vilano MTB Electric Bikes
Removing the battery from a Vilano PULSE Electric Bike
Battery Manual for Vilano Electric Bikes
See all 16 articles
Fixed Gear / Single Speed Bikes
6
How To Assemble Vilano Fixed Gear / Single Speed Bike VIDEO
How to Install Front Brake on a Vilano Fixed Gear Bike VIDEO
How to switch a Vilano Single Speed to Fixed Gear VIDEO
Single Speed vs. Fixed Gear, How to Switch Between Single/Fixed Gear, What is a Flip Flop Hub, Difference between fixie and single speed
How to Assemble a Single Speed Road Bike, Part 1 VIDEO
See all 6 articles
Children's Bikes
1
Children's Bikes Assembly Information
Bike Maintenance
Maintenance
15
How to Install Pedals, Instructions and VIDEO
Steel fork adjustment VIDEO
Routine Bike Maintenance and Safety Check VIDEO
How to Adjust Your Bike Saddle VIDEO
How to Install Bar Tape, Wrap Handlebar Tape on Drop Bars, VIDEO
See all 15 articles
Brakes
7
Caliper brake adjustment VIDEO
Front Disc Brake Assembly
How To Adjust Linear Pull Brakes VIDEO
Mechanical Disc Brake Adjustment VIDEO
How to Replace the Brake Cable on a Road Bike VIDEO
See all 7 articles
Derailleurs, shifting
7
Adjust the rear derailleur on a geared bike VIDEO
Adjust the front derailleur on a geared bike VIDEO
How to use Shimano Tourney Shifters (Vilano Shadow) VIDEO
How to Properly Shift Your Bike. How to avoid cross chaining. VIDEO
How to Use Shimano A050 Shifters VIDEO
See all 7 articles
Wheels and Tires
8
Flat bike tire change, how to diagnose & identify the source of a flat VIDEO
Presta Valves vs. Schrader valves
How Does a Presta Valve Work?
Quick release wheel, how do I use it? VIDEO
How to True a Bike Wheel (VIDEO)
See all 8 articles
Children's Bikes
Assembly
9
Vilano Boy's BMX Style Assembly 575-BMX VIDEO
Vilano Girl's Bike BMX (14" or 16") Assembly VIDEO 575-GBIKE
Push, Rally and Ripper Balance Bike Assembly 2019
Vilano Balance Bike Lightweight Aluminum Frame assembly VIDEO 575-ALYBAL
3 in 1 Trike Assembly VIDEO 575-3in1-TRIKE
See all 9 articles
Manuals
4
575-BMX Bike Assembly
575-ALYBAL Vilano Balance Bike Lightweight Aluminum Frame, assembly instructions & VIDEO
575-3IN1-TRIKE 3 in 1 Trike Manual
575-2in1-BIKE manual
General Information and Specs
4
How Do I Register My Vilano Children's Bike?
How to Submit a Warranty Claim on a Vilano Children's Bicycle
Push Bike Specs
Push bike balance bike info general specs (575 Push/Rally/Ripper)
SUP
General Info and FAQ
5
Where is the Repair Glue? What kind of glue do I need?
Does the paddle float?
Tips for Beginner Stand Up Paddle Boarders
Fin Specs for Vilano SUP Boards
PUMP FAQs
Registration and Warranty
3
How Do I Register My Vilano/Pathfinder SUP Board?
Vilano and Pathfinder SUP Warranty
Aqua Marina Contact Information for SUP Warranty
How-to
14
Inflatable SUP board tips for beginners
SUP Inflation Valve, How Does It Work? VIDEO
Repair small leak
My pump hose won't connect to the SUP board's valve! What should I do? (VIDEO)
How to Adjust or Reseat a SUP Valve VIDEO
See all 14 articles
Manuals
2
Vilano Inflatable SUP Board Manual
Pathfinder SUP Board Information & Manual 345-PATHSUP
Aztron SUP Boards
6
Aztron SUP Board Warranty Information
How to Submit a Warranty Claim for an Aztron SUP board
How to find Aztron SUP Boards on social media
Aztron Inflatable SUP Board Manual
My Aztron SUP Board pump gauge won't register - is it broken?
See all 6 articles
Cycling Accessories
Bike Trainers
13
Conquer Cycling Trainer compatibility, can I use a trainer with my bike?
Trainer noise
530-TRNR5SPD Assembly Video and Instructions, Conquer Pro Indoor Bike Trainer
530-TRAINER, 530-TRAINER-WHT Assembly Instructions and video
Conquer Fluid Resistance Bicycle Trainer 530-TRNRFLUID assembly
See all 13 articles
Bike Repair Stands
4
400-STFLD Bike Repair Stand Manual
400-TQXL-03 Bike Repair Stand Manual
400-WALL-RS2 & 400-WALL-RS Conquer Wall Mount Repair Stands Assembly Information
Attaching the clamp arm to your Conquer Repair Stand
Tri Bars and Parts
3
How to Install Conquer Clip On (low profile) Tri Bars VIDEO
How to Install Conquer Clip On Aero Bars VIDEO
001-LPTB Conquer Clip-on Triathlon Aero Time Trial Tri TT Bars - Bar Lengths
Other Cycling Accessories
1
How to use the 400-FRM-PUMPA02
Cycling Shoes and Apparel
Gavin Cycling Shoes
6
How to adjust the buckle on a Gavin Elite Road Cycling Shoe VIDEO
Cycling Shoe Sizing, EU sizing for Gavin Shoes
How to Install Shimano SPD Cleats on a Road Cycling Shoe VIDEO
How to Install Look Style, 3 Bolt Cleats on a Road Cycling Shoe VIDEO
How to Install MTB Cleats on a Cycling Shoe VIDEO
See all 6 articles
Vilano Adjustable Inline Skates
2
520-INSKT My wheels aren't spinning, what can I do?
Vilano Inline Skates Product Info
Vilano Ice Skates for Children
1
520-ICESKT How to Adjust Vilano Ice Skates
Fitness Equipment
Conquer Vertical Climber
4
Conquer Vertical Climber 3.0 Assembly VIDEO and manual SKU: 330-CM04
330-CM04 Conquer Vertical Climber 3.0 chain
Where is the computer on my Vertical Climber?
CM04 - CM03 Pedal Replacement
Conquer Power Towers
4
330-INVPWRTWR assembly instructions
Conquer 6 in 1 Inversion Table / Power Tower Assembly 330-INV6IN1 VIDEO
Conquer 6-in-1 Inversion Table Power Tower Manual / Assembly Instructions 330-INV6IN1
330-18PWRTWR Conquer Power Tower assembly tips and manual
Conquer Treadmills
4
330-UDTM Conquer Under Desk Treadmill Manual and Information
330-UDTM Removing Motor Cover
330-TMDSK02 Conquer Electric Treadmill Desk Workstation Manuals
UDTM Motor Replacement
Conquer Rowers
3
Conquer Magnetic Rower Instruction Manual 330-ARMAG500
Conquer Indoor Magnetic Air Rowing Machine
330-ARMAG500 - Removing/Replacing Tension Rower Cable
Conquer Squat Machines
2
330-3IN1AB Assembly
330-SSQUAT manual
Other
Conquer Auto Racing Products
5
Size Chart for Conquer Auto Racing Helmet
SNELL SA 2015 Certification Information
Tear Offs / Tear Off / Tinted Shield
350-FF-SHLD Compatibility with Conquer Helmets
350-SHARN Conquer SFI 16.1/FIA Rated 6 Point Racing Safety Harness Cam Lock Seat Belt Certifications
Conquer Standing Desks
4
Conquer Standing Desk Assembly Video and MANUAL 240-SD02
Conquer Compact Standing Desk Assembly Video 240-SDMINI
530-AHCYLDESK assembly instructions
240-SDELEC Conquer Electric Standing Desk Manual
Conquer Racing Sim Products
3
Conquer Racing Simulator Seat Assembly 355-SIMCHR
Conquer Racing Simulator Stand 355-SIMSTAND manual
Conquer Racing Seat Simulator Chair Assembly Info 355-RACESIM3 VIDEO
Vilano FAQ
Bikes - Pre-purchase
4
What Kind of Bike Should I Buy?
Tips for selecting a frame size / bike size
How does a Vilano bike arrive? Does it need assembly?
Where Can I Buy Vilano Products?
Bikes - Post-purchase
7
Where do I get touch-up paint? How to fix a scratch VIDEO
Where is my bike's serial number?
My Bike was Stolen! What Do I Do?
Why a Factory Direct Bike Needs a Tune Up VIDEO
Electric bike speeds
See all 7 articles
Warranty Resources
4
How to register your bike
How to Submit a Warranty Claim for a Vilano Bike or SUP board
Contact us - Vilano
Product Part Request for Vilano Bikes, Vilano SUP Boards
Social
1
How to Find Vilano Bikes on Social Media
Mobility Assistance Devices
1
100-KNRLR Manual
RoadBikeOutlet Assembly & Maintenance Videos
General FAQs
4
How to Select and Size a Bike (VIDEO)
How to Find RoadBikeOutlet on Social Media
How to measure Frame Size
Road Bike Outlet - Shipping Times
Assembly
2
Pro Tune Service (VIDEO)
Pro Tune
Maintenance
1
How To Remove a Crank Set (VIDEO)
Zenvida
Furniture
22
290-DNGTBL5PCBCH assembly 2020
290-PUBCART manual
290-5PCDLPUBSET assembly manual and tips
290-HTRECT5PC assembly
290-DNGTBL5PCBCH assembly (2019 and prior)
See all 22 articles
Mid Century Furniture
3
295-ARMCHRMID Assembly Manual Zenvida Mid Century Modern Armchair
Zenvida Mid Century 5 Piece Dining Set Assembly 295-DNGSETMCM
295-CTBLMID Assembly Manual
Outdoor Furniture
1
255-CONVSET1
Grills, Pizza
3
241-PIZZABOX manual
241-PIZZAGRILL Zenvida Outdoor Pizza Oven Kettle Grill Combo
241-SMOKERGRILL Zenvida Charcoal Grill & Smoker 14 Inch Vertical BBQ Cooker
Fountains
1
User Manual for Zenvida Fountains
